Terms & Conditions

Welcome to Royal Bedding. These Terms & Conditions apply to all visitors, customers, and users of our website, including purchases made through our online store.

By using this website or placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or purchasing any product.

1. About Royal Bedding

Royal Bedding is an online bedding and sleep products store in Qatar, offering mattresses, pillows, bedding accessories, comforters, and related products.

Throughout these Terms, “Royal Bedding,” “we,” “us,” and “our” refer to the owner and operator of this website. “You” and “customer” refer to any person using the website or purchasing from us.

2. Product Information

We aim to provide accurate product descriptions, images, prices, sizes, specifications, and availability. However, slight differences may occur due to photography, screen display settings, product updates, or manufacturing variations.

Mattress comfort level, firmness, and feel may vary depending on individual preference, body weight, bed base, and usage conditions.

3. Pricing

All prices displayed on the website are shown in Qatari Riyals unless stated otherwise.

We reserve the right to update, change, or correct prices at any time without prior notice. If a pricing error occurs after an order has been placed, we may contact you to confirm the corrected price or cancel and refund the order.

4. Orders

When you place an order through our website, you agree that all information provided is accurate and complete.

After placing an order, you may receive an order confirmation by email, WhatsApp, SMS, or phone. Order confirmation does not guarantee acceptance if there is an issue with product availability, pricing, payment, or delivery details.

We reserve the right to refuse or cancel any order if necessary.

5. Payment

Payment methods may include online payment, cash on delivery, bank transfer, or any other payment option shown at checkout.

Orders will be processed only after successful payment confirmation, unless cash on delivery or another approved payment method is available.

6. Delivery

Delivery is available within Qatar, subject to service availability in your area.

Delivery dates and times are estimates only. We will do our best to deliver on schedule, but delays may occur due to product availability, location, traffic, weather, incorrect address details, or circumstances beyond our control.

Please make sure your delivery address and contact number are correct before placing your order.

7. Receiving Your Order

The customer or an authorized person must be available to receive the order at the delivery address.

Upon delivery, please inspect the product carefully. If there is visible damage, missing items, or an incorrect product, notify us immediately before using the product.

Once the product has been accepted and used, certain returns or exchanges may not be possible for hygiene and safety reasons.

8. Returns and Exchanges

Returns or exchanges may be accepted only according to our return policy and product condition.

Products must be unused, clean, undamaged, and in their original packaging unless the issue is due to a confirmed manufacturing defect or delivery error.

For hygiene reasons, mattresses, pillows, bedding, protectors, and similar products may not be eligible for return or exchange once opened, used, stained, damaged, or removed from original packaging.

9. Product Warranty

Some products may include a manufacturer or store warranty. Warranty coverage depends on the product type and warranty terms provided at the time of purchase.

Warranty does not cover normal wear and tear, misuse, stains, burns, liquid damage, damage caused by improper bed bases, incorrect handling, or personal comfort preference.

Proof of purchase may be required for warranty claims.

10. Website Use

You agree not to misuse this website, attempt unauthorized access, interfere with website security, copy content without permission, or use the website for unlawful purposes.

All website content, including text, images, logos, graphics, product photos, and design elements, belongs to Royal Bedding or its licensors and may not be copied or reused without permission.

11. Promotions and Discounts

Promotions, coupon codes, offers, and discounts may be limited by time, product, quantity, or availability.

We reserve the right to modify, cancel, or refuse any promotion if misuse, error, or abuse is suspected.

12. Limitation of Liability

Royal Bedding will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Our total liability, where applicable, shall not exceed the amount paid for the product related to the claim.

13. Changes to These Terms

We may update these Terms & Conditions at any time. Any changes will be posted on this page with the updated effective date.

Continued use of the website after changes are posted means you accept the updated Terms.

14. Contact Us

For questions about these Terms & Conditions, orders, delivery, returns, or product information, please contact us through the contact details provided on our website.

Last updated: June 09, 2026