Privacy Policy

Royal Bedding respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our website, create an account, place an order, contact us, or subscribe to updates:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Delivery address
  • Order details
  • Payment confirmation details
  • Account login details, if applicable
  • Messages or inquiries sent to us
  • Website usage data such as pages visited, device type, browser type, and approximate location

We do not intentionally collect sensitive personal information unless required to process your order or respond to your request.

2. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Confirm payments

  • Contact you about your order

  • Provide customer support

  • Manage returns, exchanges, and warranty requests

  • Improve our website, products, and services

  • Send order updates, offers, or promotional messages where permitted

  • Prevent fraud, misuse, or unauthorized activity

  • Comply with legal and business requirements

3. Payment Information

Online payments may be processed through secure third-party payment providers. We do not store full card details on our website unless clearly stated by the payment provider.

Payment providers may collect and process your payment data according to their own privacy and security policies.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, remember preferences, analyze website traffic, support shopping cart functions, and measure marketing performance.

You may disable cookies through your browser settings, but some parts of the website may not work properly.

5. WooCommerce and Website Functionality

As a WooCommerce store, our website may store cart details, checkout information, customer account information, and order history to allow us to process and manage purchases.

This information is used only for store operations, customer service, delivery, and related business purposes.

6. Sharing Your Information

We may share necessary information with trusted service providers, including:

  • Delivery and logistics providers

  • Payment processors

  • Website hosting providers

  • IT and security providers

  • Customer support tools

  • Marketing or analytics platforms, where applicable

We only share information needed to provide our services and operate our business.

We do not sell your personal information to third parties.

7. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no online system is completely secure. You are responsible for keeping your account login details confidential.

8. Data Retention

We keep your information only as long as necessary for order processing, customer service, legal, accounting, warranty, and business record purposes.

When information is no longer needed, we may delete, anonymize, or securely store it according to our internal procedures.

9. Your Rights

You may contact us to request access to your personal information, correction of inaccurate details, deletion of certain information, or to stop receiving promotional communications.

Some information may need to be retained for legal, accounting, fraud prevention, or order history purposes.

10. Marketing Communications

If you subscribe to offers or updates, we may contact you by email, phone, SMS, or WhatsApp where permitted.

You may unsubscribe or request removal from marketing messages at any time.

11. External Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of external websites.

12. Children’s Privacy

Our website is intended for general customers and is not directed to children. We do not knowingly collect personal information from children without appropriate consent.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised date.

14. Contact Us

For privacy-related questions or requests, please contact us through the contact details provided on our website.

Last updated: June 09, 2029